Eric knew to cut right to the vehicle I wanted to see and helped answer all the questions I had for him. He was polite and provided the old fashioned customer service a person is after these days. He didn't try to talk me into things I wasn't interested in seeing or couldn't afford. Had my purchase of my Ram 1500 not gone this way, I would probably still be looking for a vehicle. Thanks Eric for everything you did and going that extra mile.